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Start Here: Resolving Questions and Concerns

At Derby Public Schools, we believe strong partnerships begin with clear, respectful communication. This guide is designed to help families, students and community members know where to start when they have a question, concern or need support. Many questions can be resolved quickly at the building level. Please begin at Level 1 and move step-by-step as needed.

Derby Public Schools staff are committed to providing outstanding support during regular work hours. To ensure a healthy work-life balance, team members are not expected to respond to messages outside of those hours. If you need contact information, please view school directories. We appreciate your understanding and your respect for their personal time. Thank you for your continued cooperation! 

 

Area of Concern

 

Start Here with Concerns Flow Chart